Mobile Capture

 

Mobile Capture is just as simple as snap and deposit! Follow the tips below to insure a successful deposit. 

 

  • Sign/endorse the back of your check, and label it “For Mobile Deposit Only.” 
  • Carefully enter the check amount to ensure it matches the amount written on your check.
  • Flatten folded or crumpled checks before taking your photos. 
  • Keep the check within the view finder on the camera screen when capturing your photos.
  • Try not to get too much of the area surrounding the check. 
  • Take the photos of your check in a well-lit area. 
  • Place the check on solid dark background before taking photos of it. 
  • Keep your phone flat and steady above the check when taking your photos.
  • Hold the camera as square to the check as possible to reduce corner to corner skew.
  • Make sure that the entire check image is visible and in focus before submitting your deposit.
  • No shadows should be across the check.
  • Make sure all four corners are visible.
  • Check should not be  blurry.
  • The MICR line (numbers on the bottom of your check) should be readable.

Mobile Capture Q&A